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Ask Us

I received a document through ILLiad Document Delivery services. How long do my files stay in ILLiad?

Answer

Once we deliver the PDF for an ILLiad request, the file remains on the server for 30 days. After 30 days, the file is automatically deleted to comply with the agreements that dictate borrowing and sharing copyrighted materials. Please download and save your files from your ILLiad account within 30 days from when they are delivered. 

Links & Files

  • Login to ILLiad Document Delivery Opens in new window
  • How will I receive the document I requested through ILLiad Document Delivery services? Opens in new window
  • What should I know about copyright and Document Delivery? Opens in new window
  • Do I need to register for an ILLiad Document Delivery account? Opens in new window
  • Can I edit or change my ILLiad Document Delivery request after I have submitted it? Opens in new window
  • I work at one of MSK's regional sites. Can I use Document Delivery Services? Opens in new window
  • I’ve searched a database and found an article I need. How do I access the full text? Opens in new window
  • How do I get a book, article, or other resource the Library doesn’t have? Opens in new window
  • Can I get an eBook through ILLiad? Opens in new window

FAQ Topics

  • Document Delivery Services
  • Last Updated Apr 12, 2024
  • Views 21
  • Answered By Heather

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