Sometimes I can't access journals or e-books, even though I know MSK Library subscribes to these resources, why?
Answer
We recommend downloading the LibKey Nomad browser plugin and linking it to Memorial Sloan Kettering Cancer Center.
Alternatively:
- Go to the Library’s Remote Access portal.
- This will take you to MSK's Secure Login where you can authenticate by entering your MSK network username and password and confirming Ping ID (not always required). Your authentication should last 8 hours in the browser, enabling you to access MSK Library's subscription content.
- Note that if you have already authenticated, you will be redirected back to the Library homepage when you click on the Remote Access link. If you would like to bookmark this link for convenience, the URL is: https://library.mskcc.org/remote-access
If the material you are trying to access is not included in MSK's subscriptions you will need to submit a Document Delivery Services request via ILLiad.
Questions about electronic access to Library materials may be directed to resources@mskcc.org.
Links & Files
- How do I know if the Library has access to a particular item? Opens in new window
- How do I access Library resources from home? Opens in new window
- What do I do if I'm having trouble accessing a resource? Opens in new window
- How do I get a book, article, or other resource the Library doesn’t have? (How to use Document Delivery Services) Opens in new window
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